1
Centralize All Orders in One Place
Problem that often occurs
Orders from GrabFood, GoFood, your website, and WhatsApp are scattered.
The risk of missed or double orders is very high.
Simple solution
Use a cloud-based POS (Point of Sale) system that is already integrated with various delivery platforms.
Many service providers offer affordable packages for MSMEs.
What you get: All orders appear in one dashboard on a tablet or laptop. Kitchen staff only need to monitor one screen,
not 4-5 different devices. No more orders that get "missed" or processed late.
2
Manage Stock with a "Live Update" System
Problem that often occurs
Food has to be canceled because raw ingredients turn out to be out of stock,
or you only realize you need to shop when the kitchen is completely empty.
Simple solution
Enable the auto-deduct stock setting in your POS system. Every time a menu item is ordered,
the system automatically deducts the stock of its constituent ingredients.
Example of implementation
The "Deliti Grilled Chicken" menu requires 200g of chicken. When there are 5 orders,
the system automatically deducts 1kg of chicken from stock. When the chicken stock reaches a minimum point (e.g., 5kg),
the system will send a notification to your smartphone:
"Chicken stock is only 5kg left. Time to restock!"
3
Make Decisions Based on Data, Not Feelings
Problem that often occurs
You keep promoting menu A because it "seems popular," when actually menu B is the most profitable.
Or you are unsure which platform is best for your business.
Simple solution
Utilize the simple reporting features usually included in modern POS systems.
Important Reports to Start With:
"Star Menus" Report
Identify the top 5 best-selling menus this week to focus your marketing efforts.
"Best Platform" Analysis
Which platform gives the highest profit after deducting commissions? Not just volume, but real profitability.
"Critical Ingredients" Alert
Which ingredients run out fastest and need special attention for inventory management?
With this data, you can focus on what really works for your business.
Where to Start?
1
Choose Your System
Select a cloud-based POS that fits your budget and integrates with your main delivery platforms.
2
Implement Gradually
Start with 1-2 main platforms first, then expand as your team gets comfortable with the system.
3
Train Your Team
Ensure all staff understand how to use the dashboard and respond to system notifications.
Key Insight: Technology is a tool, not a goal.
A good system is one that allows you to focus on what's more important:
"creating delicious food and maintaining customer satisfaction"
A successful culinary business in the digital era is not about who has the biggest kitchen,
but about who can manage operations most intelligently and efficiently.
